Sustainable Development Practice Principles
In order to fulfill social responsibility initiatives and to promote environmental, employee care, and social advancement for purposes of sustainable development. The Company promulgates sustainable development principles in accordance with “Sustainable Development Best Practice Principles for TWSE/GTSM Listed Companies” and to follow it.
The Principles applies to The Company and The Company’s subsidiaries.
The Company actively fulfills sustainable development in the course of business operations so as to follow international development trends and to contribute to the economic development of the country, to improve the quality of life of employees, the community and society by acting as responsible corporate citizens, and to enhance competitive edges built on sustainable development.
In fulfilling sustainable development initiatives, The Company shall, in corporate management guidelines and business operations, give due consideration to the rights and interests of stakeholders and, while pursuing sustainable operations and profits, also give due consideration to the environment, society and corporate governance. The Company shall, in accordance with the materiality principle, conduct risk assessments of environmental, social and corporate governance issues pertaining to company operations and establish the relevant risk management policy or strategy.
To implement sustainable development initiatives, The Company shall follow principles below:
4.1 Exercise corporate governance.
4.2 Foster a sustainable environment.
4.3 Preserve public welfare.
4.4 Enhance disclosure of sustainable development information.
The Company shall take into consideration the correlation between the development of domestic and international sustainable topics and corporate core business operations, and the effect of the operation of the companies and of respective business groups as a whole on stakeholders, in establishing policies, systems or relevant management guidelines, and concrete promotion plans for sustainable development programs, which shall be approved by the board of directors.
The Company follows the Corporate Governance Best Practice Principles for TWSE/GTSM Listed Companies, the Ethical Corporate Management Best Practice Principles for TWSE/GTSM Listed Companies, and the Code of Ethical Conduct for TWSE/GTSM Listed Companies to establish effective corporate governance frameworks and relevant ethical standards so as to enhance corporate governance.
The directors of The Company shall exercise the due care of good administrators to urge the company to perform sustainable development initiatives, examine the results of the implementation thereof from time to time and continually make adjustments so as to ensure the thorough implementation of sustainable development policies.
The board of director of The Company shall give full consideration to the interests of stakeholders, including the following matters, in the company's promotion goals of sustainable development initiatives:
7.1 Identifying the company's sustainable development mission or vision, and declaring sustainable development policy, systems or relevant management guidelines;
7.2 Making sustainable development the guiding principle of the company's operations and development, and ratifying concrete promotional plans for sustainable development initiatives; and
7.3 Enhancing the timeliness and accuracy of the disclosure of sustainable development information.
The board of directors shall appoint executive-level positions with responsibility for economic, environmental, and social issues resulting from the business operations of The Company, and to report the status of the handling to the board of directors. The handling procedures and the responsible person for each relevant issue shall be concrete and clear.
The Company shall organize education and training, on a regular basis, on the promotion of sustainable development initiatives, including promotion of the matters 7.1~7.3.
For the purpose of managing sustainable development initiatives, The Company establishes a ESG Sustainability Operation Committee to be in charge of proposing and enforcing sustainable development policies, systems, or relevant management guidelines, and concrete promotional plans and to report on the same to the board of directors on a periodic basis.
The Company shall adopt reasonable remuneration policies, to ensure that remuneration arrangements support the strategic aims of the organization, and align with the interests of stakeholders.
The Company shall, based on respect for the rights and interests of stakeholders, identify stakeholders of the company, and establish a designated section for stakeholders on the company website; understand the reasonable expectations and demands of stakeholders through proper communication with them, and adequately respond to the important sustainable development issues which they are concerned about.
The Company shall follow relevant environmental laws, regulations and international standards to properly protect the environment and shall endeavor to promote a sustainable environment when engaging in business operations and internal management.
The Company shall endeavor to enhance energy efficiency and use renewable materials which have a low impact on the environment to improve sustainability of natural resources.
The Company shall establish proper environment management systems based on the characteristics of industry. Such systems shall include the following tasks:
13.1 Collecting sufficient and up-to-date information to evaluate the impact of the company's business operations on the natural environment.
13.2 Establishing measurable goals for environmental sustainability, and examining whether the development of such goals should be maintained and whether it is still relevant on a regular basis.
13.3 Adopting enforcement measures such as concrete plans or action plans, and examining the results of operation on a regular basis.
The Company shall establish a dedicated unit or assign dedicated personnel for drafting, promoting, and maintaining relevant environment management systems and concrete action plans, and should hold environment education courses for managerial officers and other employees on a periodic basis.
The Company shall take into account the effect of business operations on ecological efficiency, promote and advocate the concept of sustainable consumption, and conduct research and development, procurement, production, operations, and services in accordance with the following principles to reduce the impact on the natural environment and human beings from business operations:
15.1 Reduce resource and energy consumption of their products and services.
15.2 Reduce emission of pollutants, toxins and waste, and dispose of waste properly.
15.3 Maximize the sustainability of renewable resources.
15.4 Improve efficiency of products and services.
To improve water use efficiency, The Company shall properly and sustainably use water resources and establish relevant management measures.
The Company shall construct and improve environmental protection treatment facilities to avoid polluting water, air and land, and use best efforts to reduce adverse impact on human health and the environment by adopting the best practical pollution prevention and control measures.
The Company shall assess the current and future potential risks and opportunities that climate change may present to enterprises and to adopt related measures.
The Company shall adopt standards or guidelines generally used in Taiwan and abroad to enforce corporate greenhouse gas inventory and to make disclosures thereof, the scope of which shall include the following:
17.1 Direct greenhouse gas emissions: emissions from operations that are owned or controlled by the company.
17.2 Indirect greenhouse gas emissions: emissions resulting from the generation of introduced electricity, heating, or steam.
17.3 Other indirect emissions: Emissions resulting from company operations, which is not indirect energy emissions type, emission source and control is from other companies.
The Company shall compile statistics on greenhouse gas emissions, volume of water consumption and total weight of waste and to establish policies for energy conservation, carbon and greenhouse gas reduction, reduction of water consumption or management of other wastes. The Company's carbon reduction strategies should include obtaining carbon credits and be promoted accordingly to minimize the impact of business operations on climate change.
The Company shall comply with relevant laws and regulations, and the International Bill of Human Rights, with respect to rights such as gender equality, the right to work, and prohibition of discrimination.
The Company, to fulfill responsibility to protect human rights, shall adopt relevant management policies and processes, including:
18.1 Presenting a corporate policy or statement on human rights.
18.2 Evaluating the impact of the company's business operations and internal management on human rights, and adopting corresponding handing processes.
18.3 Reviewing on a regular basis the effectiveness of the corporate policy or statement on human rights.
18.4 In the event of any infringement of human rights, the company shall disclose the processes for handling of the matter with respect to the stakeholders involved.
The Company shall comply with the internationally recognized human rights of labor, including the freedom of association, the right of collective bargaining, caring for vulnerable groups, prohibiting the use of child labor, eliminating all forms of forced labor, eliminating recruitment and employment discrimination, and shall ensure that human resource policies do not contain differential treatments based on gender, race, socioeconomic status, age, or marital and family status, so as to achieve equality and fairness in employment, hiring conditions, remuneration, benefits, training, evaluation, and promotion opportunities.
The Company shall provide an effective and appropriate grievance mechanism with respect to matters adversely impacting the rights and interests of the labor force, in order to ensure equality and transparency of the grievance process. Channels through which a grievance may be raised shall be clear, convenient, and unobstructed. The Company will respond to any employee's grievance in an appropriate manner.
The Company shall provide information for employees so that the employees have knowledge of the labor laws and the rights they enjoy in the countries where the companies have business operations.
The Company shall provide safe and healthful work environments for employees, including necessary health and first-aid facilities and shall endeavor to curb dangers to employees' safety and health and to prevent occupational accidents.
The Company shall organize training on safety and health for employees on a regular basis.
The Company shall create an environment conducive to the development of employees' careers and establish effective training programs to foster career skills.
The Company shall establish and implement reasonable employee welfare measures (including remuneration, leave and other welfare etc.) and appropriately reflect the business performance or achievements in the employee remuneration, to ensure the recruitment, retention, and motivation of human resources, and achieve the objective of sustainable operations.
The Company shall establish a platform to facilitate regular two-way communication between the management and the employees for the employees to obtain relevant information on and express their opinions on the company's operations, management and decisions.
The Company shall respect the employee representatives' rights to bargain for the working conditions, and shall provide the employees with necessary information and hardware equipment, in order to improve the negotiation and cooperation among employers, employees and employee representatives.
The Company shall, by reasonable means, inform employees of operation changes that might have material impacts.
22.1 The Company treats customers of services in a fair and reasonable manner, including according to the following principles: fairness and good faith in contracting, duty of care and fiduciary duty, truthfulness in advertising and soliciting, fitness of services, notification and disclosure, commensuration between compensation and performance, protection of the right to complain, professionalism of salespersons etc. Said company shall also develop the relevant strategies and specific measures for implementation.
The Company treats customers of services in a fair and reasonable manner, including according to the following principles: fairness and good faith in contracting, duty of care and fiduciary duty, truthfulness in advertising and soliciting, fitness of services, notification and disclosure, commensuration between compensation and performance, protection of the right to complain, professionalism of salespersons etc. Said company shall also develop the relevant strategies and specific measures for implementation.
The Company shall take responsibility for services, and take marketing ethics seriously. In the process of research and development, procurement, production, operations, and services, the company shall ensure the transparency and safety of services, and enforce them in the course of business operations.
The Company shall ensure the quality of services by following the laws and regulations of the government and relevant standards of its industry.
The Company shall follow relevant laws, regulations and international guidelines in regard to customer health and safety and customer privacy involved in, and marketing and labeling of, services and shall not deceive, mislead, commit fraud or engage in any other acts which would betray customers’ trust or damage customers’ rights or interests.
The Company shall evaluate and manage all types of risks that could cause interruptions in operations, so as to reduce the impact on clients and society.
The Company shall assess the impact procurement has on society as well as the environment of the community that they are procuring from, and shall cooperate with suppliers to jointly implement the corporate social responsibility initiative.
The Company shall establish supplier management policies and request suppliers to comply with rules governing issues such as environmental protection, occupational safety and health or labor rights. Prior to engaging in commercial dealings, The Company shall assess whether there is any record of a supplier's impact on the environment and society, and avoid conducting transactions with those against corporate social responsibility policy.
When The Company enters into a contract with any of major suppliers, the content should include terms stipulating mutual compliance with corporate social responsibility policy, and that the contract may be terminated or rescinded any time if the supplier has violated such policy and has caused significant negative impact on the environment and society of the community of the supply source.
The Company shall evaluate the impact of business operations on the community, and adequately employ personnel from the location of the business operations, to enhance community acceptance.
The Company shall through equity investment, commercial activities, endowments, volunteering service or other charitable professional services etc., dedicate resources to organizations that commercially resolve social or environmental issues, participate in events held by citizen organizations, charities and local government agencies relating to community development and community education to promote community development.
The Company shall disclose information according to relevant laws, regulations and the Corporate Governance Best Practice Principles for The Company and shall fully disclose relevant and reliable information relating to sustainable development initiatives to improve information transparency.
Relevant information relating to sustainable development which The Company shall disclose includes:
28.1 The policy, systems or relevant management guidelines, and concrete promotion plans for sustainable development initiatives, as resolved by the board of directors.
28.2 The risks and the impact on the corporate operations and financial condition arising from exercising corporate governance, fostering a sustainable environment and preserving social public welfare.
28.3 Goals and measures for promoting the sustainable development initiatives established by the companies, and performance in implementation.
28.4 Major stakeholders and their concerns.
28.5 Disclosure of information on major suppliers' management and performance with respect to major environmental and social issues.
28.6 Other information relating to sustainable development initiatives.
The Company shall adopt internationally widely recognized standards or guidelines when producing sustainability reports, to disclose the status of implementation of the sustainable development. It shall also obtain a third-party assurance or verification for reports to enhance the reliability of the information in the reports.
The reports include:
29.1 The policy, system, or relevant management guidelines and concrete promotion plans for implementing sustainable development initiatives.
29.2 Major stakeholders and their concerns.
29.3 Results and a review of the exercising of corporate governance, fostering of a sustainable environment, preservation of public welfare and promotion of economic development.
29.4 Future improvements and goals.
The Company shall at all times monitor the development of domestic and foreign sustainable development standards and the change of business environment so as to examine and improve established sustainable development framework and to obtain better results from the promotion of the sustainable development policy.
The Company’s “Sustainable Development Practice Principles” shall be implemented after the Board of Directors grants the approval. The same procedure shall be followed when the principles have been amended.
CSR Code of Conduct
Health and Safety
Ardentec is committed to uphold the human rights of workers, and to treat them with dignity and respect as understood by the international community. This applies to all workers including temporary, migrant, student, contract, direct employees, and any other type of worker. The recognized standards, as set out in the References, were used in preparing the Code and may be useful sources of additional information.
The labor standards are:
(1) Freely Chosen Employment
Forced, bonded (including debt bondage) or indentured labor, involuntary or exploitative prison labor, slavery or trafficking of persons is not permitted. This includes transporting, harboring, recruiting, transferring or receiving persons by means of threat, force, coercion, abduction or fraud for labor or services. There shall be no unreasonable restrictions on workers’ freedom of movement in the facility in addition to unreasonable restrictions on entering or exiting company-provided facilities including, if applicable, workers’ dormitories or living quarters. As part of the hiring process, all workers must be provided with a written employment agreement in their native language that contains a description of terms and conditions of employment. Foreign migrant workers must receive the employment agreement prior to the worker departing from his or her country of origin and there shall be no substitution or change(s) allowed in the employment agreement upon arrival in the receiving country unless these changes are made to meet local law and provide equal or better terms. All work must be voluntary and workers shall be free to leave work at any time or terminate their employment without penalty if reasonable notice is given as per worker’s contract. Ardentec, agents, and sub-agents’ may not hold or otherwise destroy, conceal, or confiscate identity or immigration documents, such as government-issued identification, passports or work permits. Employers can only hold documentation if such holdings are required by law. In this case, at no time should workers be denied access to their documents. Workers shall not be required to pay Ardentec’s agents or sub-agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.
(2) Young Workers
Child labor is not to be used in any stage of manufacturing. The term “child” refers to any person under the age of 15, or under the age for completing compulsory education, or under the minimum age for employment in the country, whichever is greatest. Ardentec implements an appropriate mechanism to verify the age of workers. The use of legitimate workplace learning programs, which comply with all laws and regulations, is supported. Workers under the age of 18 (Young Workers) shall not perform work that is likely to jeopardize their health or safety, including night shifts and overtime. Ardentec ensures proper management of student workers through proper maintenance of student records, rigorous due diligence of educational partners, and protection of students’ rights in accordance with applicable law and regulations. Ardentec provides appropriate support and training to all student workers. In the absence of local law, the wage rate for student workers, interns and apprentices shall be at least the same wage rate as other entry-level workers performing equal or similar tasks. If child labor is identified, assistance/remediation is provided.
(3) Working Hours
Studies of business practices clearly link worker strain to reduced productivity, increased turnover and increased injury and illness. Working hours are not to exceed the maximum set by local law. Further, a workweek should not be more than 60 hours per week, including overtime, except in emergency or unusual situations. All overtime must be voluntary. Workers shall be allowed at least one day off every seven days.
(4) Wages and Benefits
Compensation paid to workers shall comply with all applicable wage laws, including those relating to minimum wages, overtime hours and legally mandated benefits. In compliance with local laws, workers shall be compensated for overtime at pay rates greater than regular hourly rates. Deductions from wages as a disciplinary measure shall not be permitted. For each pay period, workers shall be provided with a timely and understandable wage statement that includes sufficient information to verify accurate compensation for work performed. All use of temporary, dispatch and outsourced labor will be within the limits of the local law.
(5) Humane Treatment
There is to be no harsh and inhumane treatment including violence, gender-based violence, sexual harassment, sexual abuse, corporal punishment, mental or physical coercion, bullying, public shaming, or verbal abuse of workers; nor is there to be the threat of any such treatment. Disciplinary policies and procedures in support of these requirements is clearly defined and communicated to workers.
Ardentec commits to a workforce free of harassment and unlawful discrimination. Companies does not engage in discrimination based on race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, political affiliation, union membership, covered veteran status, protected genetic information or marital status in hiring and employment practices such as wages, promotions, rewards, and access to training. Workers are provided with reasonable accommodation for religious practices. In addition, workers or potential workers are not be subjected to medical tests, including pregnancy or virginity tests, or physical exams that could be used in a discriminatory way. This was drafted in consideration of ILO Discrimination (Employment and Occupation) Convention (No.111).
(7) Freedom of Association
In conformance with local law, Ardentec respects the right of all workers to form and join trade unions of their own choosing, to bargain collectively and to engage in peaceful assembly as well as respect the right of workers to refrain from such activities. Workers and/or their representatives are able to openly communicate and share ideas and concerns with management regarding working conditions and management practices without fear of discrimination, reprisal, intimidation or harassment.
Health and Safety
Ardentec recognizes that in addition to minimizing the incidence of work-related injury and illness, a safe and healthy work environment enhances the quality of products and services, consistency of production and worker retention and morale. Ardentec also recognizes that ongoing worker input and education are essential to identifying and solving health and safety issues in the workplace.
Recognized management systems such as ISO 45001 and ILO Guidelines on Occupational Safety and Health were used as references in this Code and may be a useful sources of additional information.
The health and safety standards are:
(1) Occupational Safety
Worker potential for exposure to health and safety hazards (chemical, electrical and other energy sources, fire, vehicles, and fall hazards, etc.) are to be identified and assessed, mitigated using the Hierarchy of Controls, which includes eliminating the hazard, substituting processes or materials, controlling through proper design, engineering and administrative controls, preventative maintenance and safe work procedures (including lockout/tag out), and providing ongoing occupational health and safety training. Where hazards cannot be adequately controlled by these means, workers are to be provided with appropriate, well-maintained, personal protective equipment and educational materials about risks to them associated with these hazards. Reasonable steps must also be taken to remove pregnant women and nursing mothers from working condition with high hazards, remove or reduce any workplace health and safety risks to pregnant women and nursing mothers, including those associated with their work assignments, and provide reasonable accommodations for nursing mothers.
(2) Emergency Preparedness
Potential emergency situations and events are to be identified and assessed, and their impact minimized by implementing emergency plans and response procedures including: emergency reporting, employee notification and evacuation procedures, worker training and drills. Emergency drills must be executed at least annually or as required by local law, whichever is more stringent. Emergency plans should also include appropriate fire detection and suppression equipment, clear and unobstructed egress adequate exit facilities, contact information for emergency responders, and recovery plans. Such plans and procedures focus on minimizing harm to life, the environment and property.
(3) Occupational Injury and Illness
Procedures and systems are to be in place to prevent, manage, track and report occupational injury and illness including provisions to: encourage worker reporting; classify and record injury and illness cases; provide necessary medical treatment; investigate cases and implement corrective actions to eliminate their causes; and facilitate the return of workers to work.
Worker exposure to chemical, biological and physical agents is to be identified, evaluated, and controlled according to the Hierarchy of Controls. If any potential hazards were identified, Ardentec looks for opportunities to eliminate and/or reduce the potential hazards. If elimination or reduction of the hazards is not feasible, potential hazards are to be controlled through proper design, engineering and administrative controls. When hazards cannot be adequately controlled by such means, workers are to be provided with and use appropriate, well-maintained, personal protective equipment free of charge. Protective programs shall be ongoing and include educational materials about the risks associated with these hazards.
(5)Physically Demanding Work
Worker exposure to the hazards of physically demanding tasks, including manual material handling and heavy or repetitive lifting, prolonged standing and highly repetitive or forceful assembly tasks is to be identified, evaluated and controlled.
Production and other machinery are evaluated for safety hazards. Physical guards, interlocks and barriers are to be provided and properly maintained where machinery presents an injury hazard to workers.
(7)Sanitation, Food, and Housing
Ardentec provides workers with ready access to clean toilet facilities, potable water and sanitary food preparation, storage, and eating facilities. Worker dormitories provided by Ardentec or a labor agent are maintained to be clean and safe, and provided with appropriate emergency egress, hot water for bathing and showering, adequate lighting and heat and ventilation, individually secured accommodations for storing personal and valuable items, and reasonable personal space along with reasonable entry and exit privileges.
(8)Health and Safety Communication
Ardentec provides workers with appropriate workplace health and safety information and training in their primary language. For understanding all identified workplace hazards that workers are exposed to, including but not limited to mechanical, electrical, chemical, fire, and physical hazards. Health and safety related information is clearly posted in the workplace or placed in a location identifiable and accessible by workers. Training is provided to all workers prior to the beginning of work and regularly thereafter. Workers shall be encouraged to raise any health and safety concerns without retaliation.
Ardentec recognizes that environmental responsibility is integral to producing world class products. Ardentec identifies the environmental impacts and minimize adverse effects on the community, environment and natural resources within their manufacturing operations, while safeguarding the health and safety of the public. Recognized management systems such as ISO 14001 and the Eco Management and Audit System (EMAS) were used as references in this Code and may be a useful source of additional information.
The environmental standards are:
(1) Environmental Permits and Reporting
All required environmental permits (e.g. discharge monitoring), approvals and registrations are to be obtained, maintained and kept current and their operational and reporting requirements are to be followed.
(2) Pollution Prevention and Resource Reduction
Emissions and discharges of pollutants and generation of waste are to be minimized or eliminated at the source or by practices such as adding pollution control equipment; modifying production, maintenance and facility processes; or by other means. The use of natural resources, including water, fossil fuels, minerals and virgin forest products, is to be conserved or by practices such as modifying production, maintenance and facility processes, materials substitution, re-use, conservation, recycling or other means.
(3) Hazardous Substances
Chemicals, waste, and other materials posing a hazard to humans or the environment are to be identified, labelled, and managed to ensure their safe handling, movement, storage, use, recycling or reuse and disposal.
(4) Solid Waste
Ardentec implements a systematic approach to identify, manage, reduce, and responsibly dispose of or recycle solid waste (non-hazardous).
(5) Air Emissions
Air emissions of volatile organic chemicals, aerosols, corrosives, particulates, ozone depleting substances, and combustion byproducts generated from operations are to be characterized, routinely monitored, controlled and treated as required prior to discharge. Ozone-depleting substances are to be effectively managed in accordance with the Montreal Protocol and applicable regulations. Ardentec’s operation flow does not generate any air emission.
(6) Materials Restrictions
Ardentec adheres to all applicable laws, regulations and customer requirements regarding the prohibition or restriction of specific substances in products and manufacturing, including labeling for recycling and disposal.
(7) Water Management
Ardentec implements a water management program that documents, characterizes, and monitors water sources, use and discharge; seeks opportunities to conserve water; and controls channels of contamination. All wastewater is to be characterized, monitored, controlled, and treated as required prior to discharge or disposal. Ardentec conducts routine monitoring of the performance of its wastewater treatment and containment systems to ensure optimal performance and regulatory compliance.
(8) Energy Consumption and Greenhouse Gas Emissions
Ardentec is to establish a corporate-wide greenhouse gas reduction goal. Energy consumption and all relevant Scopes 1 and 2 greenhouse gas emissions are to be tracked, documented, and publicly reported against the greenhouse gas reduction goal. Ardentec is to look for cost-effective methods to improve energy efficiency and to minimize their energy consumption and greenhouse gas emissions.
To meet social responsibilities and to achieve success in the marketplace, Ardentec and their agents are to uphold the highest standards of ethics including:
(1) Business Integrity
The highest standards of integrity are to be upheld in all business interactions. Ardentec have a zero tolerance policy to prohibit any and all forms of bribery, corruption, extortion and embezzlement.
(2) No Improper Advantage
Bribes or other means of obtaining undue or improper advantage are not to be promised, offered, authorized, given or accepted. This prohibition covers promising, offering, authorizing, giving or accepting anything of value, either directly or indirectly through a third party, in order to obtain or retain business, direct business to any person, or otherwise gain an improper advantage. Monitoring, record keeping and enforcement procedures shall be implemented to ensure compliance with anti-corruption laws.
(3) Disclosure of Information
All business dealings should be transparently performed and accurately reflected on the Ardentec’s business books and records. Information regarding Ardentec’s labor, health and safety, environmental practices, business activities, structure, financial situation and performance is to be disclosed in accordance with applicable regulations and prevailing industry practices. Falsification of records or misrepresentation of conditions or practices in the supply chain are unacceptable.
(4) Intellectual Property
Intellectual property rights are to be respected; transfer of technology and know-how is to be done in a manner that protects intellectual property rights; and, customer information is to be safeguarded.
(5) Fair Business, Advertising and Competition
Standards of fair business, advertising and competition are to be upheld.
(6) Protection of Identity and Non-Retaliation
Programs that ensure the confidentiality, anonymity and protection of supplier and employee whistleblowers are to be maintained, unless prohibited by law. Ardentec has a communicated process for their personnel to be able to raise any concerns without fear of retaliation.
(7) Responsible Sourcing of Minerals
Ardentec is professional semiconductor testing service provider, and not to use material. No need to purchase, in production nor to use tantalum, tin, tungsten, gold and cobalt and mineral source from conflict and high risk area (as defined by Organization for Economic Co-operation and Development, OECD)
Ardentec commits to protecting the reasonable privacy expectations of personal information of everyone they do business with, including suppliers, customers, consumers and employees. Ardentec complies with privacy and information security laws and regulatory requirements when personal information is collected, stored, processed, transmitted, and shared.
Ardentec established a management system with a scope that related to the content of this Code. The management system was designed to ensure: (a) compliance with applicable laws, regulations and customer requirements related to the Ardentec’s operations; (b) conformance with this Code; and (c) identification and mitigation of operational risks related to this Code. Ardentec also facilitates continual improvement.
The management system contains the following elements:
(1) Company Commitment
Corporate social and environmental responsibility policy statements affirming Ardentec’s commitment to compliance and continual improvement, endorsed by executive management and posted in the facility in the local language.
(2) Management Accountability and Responsibility
Ardentec clearly identifies senior executive and company representative (s) responsible for ensuring implementation of the management systems and associated programs. Senior management reviews the status of the management systems on a regular basis.
(3) Legal and Customer Requirements
Set process to identify, monitor and understand applicable laws, regulations and customer requirements, including the requirements of this Code.
(4) Risk Assessment and Risk Management
Set process to identify the legal compliance, environmental, health and safety and labor practice and ethics risks associated with Ardentec’s operations. Determination of the relative significance for each risk and implementation of appropriate procedural and physical controls to control the identified risks and ensure regulatory compliance.
(5) Improvement Objectives
Written performance objectives, targets and implementation plans to improve the social and environmental, and health and safety performance, including a periodic assessment of performance in achieving those objectives.
Programs for training managers and workers to implement Ardentec’s policies, procedures, and improvement objectives and to meet applicable legal and regulatory requirements.
A process for communicating clear and accurate information about Ardentec’s policies, practices, expectations, and performance to workers, suppliers and customers.
(8) Worker Feedback, Participation and Grievance
Ongoing processes, including an effective grievance mechanism, to assess employees’ understanding of and obtain feedback on or violations against practices and conditions covered by this Code and to foster continuous improvement. Workers must be given a safe environment to provide grievance and feedback without fear of reprisal or retaliation.
(9) Audits and Assessments
Periodic self-evaluations to ensure conformity to legal and regulatory requirements, the content of the Code, and customer contractual requirements related to social and environmental responsibility.
(10) Corrective Action Process
A process for timely correction of deficiencies identified by internal or external assessments, inspections, investigations, and reviews.
(11) Documentation and Records
Creation and maintenance of documents and records to ensure regulatory compliance and conformity to company requirements along with appropriate confidentiality to protect privacy.
(12) Supplier Responsibility
A process to communicate Code requirements to suppliers and to monitor supplier compliance to the Code.